FAQS

  • Just wear comfy clothes. We need to see the area we’re treating, so singlets (for shoulder/neck issues) and shorts (for leg problems) are helpful. We have gowns and shorts if needed, and use towels for privacy.

  • Absolutely. We’ll help you find someone who suits your needs and schedule. Meet the team →

  • No referral needed. Just call Karen to book in on 020 454 0144.

  • No, you’ll need to visit your GP.

  • Our team can refer for these services – if you need an MRI, we can refer to a specialist.

  • Please call or email us with at least 12 hours' notice. Missed appointments may incur a fee.

  • Yes. We can help you complete ACC forms during your appointment. A surcharge will still apply.

  • Yes, we offer a small discount for CSC holders.

  • Yes, we accept all major credit cards (except Amex) and EFTPOS. No surcharge for credit or payWave.

  • Yes, there’s plenty of parking at the back of Burwood Health.

  • There’s ramp access at both entrances, a lift to Level 2, and a wheelchair-friendly toilet on the ground floor.

  • Of course. We even have some toys to keep them busy.

  • Not usually, but in some cases (like acute injuries), we may be able to help.

  • Yes! You can become a member and use the gym during clinic hours. Just chat with your physio.